FAQ

Frequently Asked Questions

What type of metals are used?

Sarah Belle primarily uses 24k gold plated materials. The base metals may vary from zinc, stainless steel, copper, brass and sterling silver. Gold plating is a process where a thin layer of gold material is applied over top of a base metal.

Most of our chains are 24 gold plated over sterling silver. Some of our chains and charms are gold filled. The item description will tell you. 

Will this tarnish?

Most of our metals have a wear life of a few years but it all depends on how the jewelry is cared for. When exposed to air, chemicals and water, it is possible for metal finishes to tarnish. It is best if your jewelry is the first thing you take off and the last thing you put on. It is best to keep it away from perfumes, water and chemicals. And it is ideal to store it in a plastic bag when not being worn. These habits will ensure longer wear out of your jewelry and keep them nice for years to come. 

Are the earrings safe for sensitive ears?

Yes. 

How do I go about selecting the right crystals for me?

We believe it is best to choose intuitively. Crystals have a way of choosing you and it always seems perfectly guided when we yield their input. It is best to glance over a few different items and see which one seems to wink at you or get your attention first. It may not be an item you would normally expect to select. Just notice what seems to jump out. This is a good sign that it's meant for you. And we're always happy to help you with this process!

How do I skip or cancel my monthly subscription box?

You can easily manage your subscription in the monthly box customer portal. Click here to login. If you aren't sure how to do this, drop us an email at info@sarahbellestyle.com. 

Where do you get your materials?

We source materials and crystals from all over the world including the US, India, Turkey, Ghana, Thailand, Brazil, China, Korea, and Germany. We do our best to only source from suppliers who uphold our standards around environmental responsibility and human rights. 

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